PRIVACY
Privacy policy
This page describes the corporate site and the contact form. It does not cover a delivery contract, and it does not by itself establish that the processing is compliant.
Controller
COCONSULT SAS, 10 rue de Penthièvre, 75008 Paris, France, is the controller for the processing whose purposes and means it determines.
Contact: contact@coconsult.fr. No data-protection officer is appointed.
Data concerned
The site has no account and no online payment. The form collects your name, work email, company if you give one, the request category, the product when it is COPHARIA, and the message. The message is optional for a COPHARIA demonstration and required for other requests. An optional question asks how you heard about Coconsult. You can leave it empty or say that you prefer not to answer. The form keeps that answer, which you declare, separate from the path that opened it: the form directly, or the commercial guide. That path is a technical indicator of a click in the guide. It is not inferred from the Referer header, the IP address or advertising parameters. The guide does not pass the conversation history. A summary is copied into the message only if you ask for it.
When sending from the site is available, the enquiry is passed to contact@coconsult.fr only after the service accepts it. Brevo, the transactional sending provider, delivers that message. The IP address is used for the abuse control, in memory, for the duration of that control. It is not written into the message sent to Brevo.
When sending is not available, the site prepares the message and your mail software sends it. In that case the site does not receive the content.
Coconsult then receives what you choose to write: your identity, your contact details and the text of the message.
Viewing pages may produce technical access logs (IP address, time, requested URL), kept by the server and the host for security and diagnostics.
Purposes and legal basis
The form is used to receive a commercial enquiry and to answer it: a software project, artificial intelligence, a team, quality, cybersecurity, cloud, payments, automation, a partnership, another request, or a COPHARIA demonstration.
When you write in order to receive a reply, processing is based on pre-contractual steps taken at your request. Following up that professional enquiry is based on Coconsult’s legitimate interest in answering it. The declared source and the path are used to qualify that enquiry. They are not an advertising profile. Marketing consent is not collected, and the form does not add anyone to a prospecting list.
Qualifying enquiries, professional prospecting and following opportunities are based on legitimate interest, with a right to object. This page does not set the origin of prospect files or a fixed retention period for that prospecting, which is separate from the form. It does not stand in for a review of the Brevo contract or of the safeguards for the prospecting transfer to Sfax.
Recipients
Messages received at contact@coconsult.fr are accessible only to the authorised manager at COCONSULT SAS, in France. Enquiries submitted through the form are delivered to that person by Brevo. Nothing from the form is sent automatically to a sales-tracking tool. Coconsult Nearshore does not receive these form submissions.
Prospecting email, prospect files or the sales-tracking tool are also accessible to authorised sales staff at Coconsult Nearshore, in Sfax. That access is separate from the form.
The site pages are served by the host. The provider that hosts the contact@coconsult.fr mailbox is not named until it has been confirmed. Brevo’s place of processing and the contract that governs it still have to be confirmed on file: naming Brevo here describes the delivery path in use, without concluding that the contract is on file.
Retention
Messages are kept while the request and the exchange that follows are handled, then deleted when they are no longer needed for that purpose.
For a commercial enquiry that does not lead to a contract, the intended period is 12 months after the last exchange, followed by deletion. It becomes an effective rule only after a formal decision by COCONSULT SAS and after deletion has been organised in the mailbox. That organisation is not in place. It does not apply to contractual files, which follow the particular duties that apply to those files. A longer statutory retention duty would prevail where it applies.
Transactional logs of the form’s delivery at Brevo have a target period of 6 months. That is not a setting already in place: this period will be published as a rule in force only once the corresponding setting has actually been configured.
Outside the European Economic Area
The site is hosted in France. The publisher is COCONSULT SAS. Coconsult Nearshore is a legally independent Tunisian company based in Sfax, with different directors. It does not publish this site and it is not an internal department of the French company.
Form submissions are not transferred to Coconsult Nearshore through this channel. Brevo’s place of processing is not stated on this page.
Authorised sales staff at Coconsult Nearshore can access the same professional prospecting email, the same prospect files or the same sales-tracking tool as Coconsult in France. This access does not cover every mailbox. It is used to qualify enquiries, to prospect and to follow commercial opportunities.
No contract is in place under which development ordered by a European client is then entrusted to Coconsult Nearshore. This page does not describe a transfer of those clients’ data to developers in Tunisia. Nearshore development remains a commercial offer.
Tunisia is outside the European Economic Area. The safeguards for this transfer will be those in the contracts that are actually signed. No standard contractual clauses are stated here: no transfer contract has been formalised. A notice on this website does not make the transfer lawful.
Once that mechanism is in place, Coconsult will describe it on this page. A copy or information about the applicable safeguards can be requested from contact@coconsult.fr.
Your rights
You may request access, rectification or erasure, restriction of processing, and object to follow-up based on legitimate interest. Where the conditions are met, you may request portability. Write to contact@coconsult.fr. Coconsult replies within one month, unless the regulation allows an extension.
You may also lodge a complaint with the French data protection authority, CNIL, at cnil.fr.
Cookies
The site sets no advertising or audience-measurement cookie. The declared-source question adds neither a cookie nor a third-party tracker. No tracker that requires consent is used, and no banner is shown.